Course Overview
The course is designed to enable participants to more effectively communicate and collaborate in English meeting the requirements and challenges of the professional environment of the 21st century. Strong communication skills in the workplace also help you collaborate, motivate, solve problems, provide and receive feedback, avoid conflicts and make better decisions.
Course Content
1. Importance of workplace communication
– effective communication, good communication, clear communication, and miscommunication.
2. How to improve your verbal communication
– understand your audience, body language, use concise language, speak with confidence.
3. Effective communication in a diverse workplace
– cultural communication style, adapt communication style to accommodate diverse perspectives and develop intercultural communication skills through online.
4. Communicate effectively across cultural diversity
– to overcome language barrier, understand cultural norms, values, communication styles, learn how to build strong connections across borders and cultures.
– effective communication, good communication, clear communication, and miscommunication.
2. How to improve your verbal communication
– understand your audience, body language, use concise language, speak with confidence.
3. Effective communication in a diverse workplace
– cultural communication style, adapt communication style to accommodate diverse perspectives and develop intercultural communication skills through online.
4. Communicate effectively across cultural diversity
– to overcome language barrier, understand cultural norms, values, communication styles, learn how to build strong connections across borders and cultures.
Learning Objectives
1. The Importance and types of communications in the workplace.
2. Develop effective verbal communication skills.
3. Improve communication in diverse workplaces.
4. Learn to communicate sensitively and effectively across cultural boundaries in a globalized workplace.
2. Develop effective verbal communication skills.
3. Improve communication in diverse workplaces.
4. Learn to communicate sensitively and effectively across cultural boundaries in a globalized workplace.
Learning Outcomes
Participant will learn to:
1. Describe different types of communication and how they are used in the workplace.
2. Recognise the skills required for effective verbal communication.
3. Be able to recognize and value the difference and promote mutual understanding.
4. Identify how effective communication can overcome challenges in a globalized workplace.
1. Describe different types of communication and how they are used in the workplace.
2. Recognise the skills required for effective verbal communication.
3. Be able to recognize and value the difference and promote mutual understanding.
4. Identify how effective communication can overcome challenges in a globalized workplace.
Learning Method
Remote Online learning (Google Classroom / Zoom)
Venue
In house training / Home / Own Pace
Duration
2 days
Award
Upon completion of the course, a “Certificate of Participation” from Asia Bright Minds Training & Consultancy will be issued to the participants.
